Frequently Asked Questions
Everything you need to know about our hair care products and services.
Are Creme of Nature products suitable for all hair types?
While we specialize in products for curly, coily, and kinky textures, our diverse ranges including Argan Oil and Pure Honey are formulated to provide moisture and strength to a wide variety of hair types and concerns.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number. You can use this number on our carrier's website to monitor your delivery status in real-time.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and select international territories. Shipping costs and delivery times vary by location and are calculated at checkout.
What is your return policy?
We want you to love your hair. If you are not satisfied with your purchase, you may return unopened and unused products within 30 days of delivery for a full refund, excluding shipping costs.
Are your products sulfate-free and paraben-free?
Many of our collections, such as the Pure Honey and Aloe Vera lines, are specifically formulated without sulfates, parabens, mineral oil, or petrolatum to ensure the healthiest care for your curls.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.